USER AGREEMENT
Effective Date: 25.05.2025
Version: 1.0
1. GENERAL PROVISIONS
1.1 Agreement
This User Agreement ("Agreement") is a legally binding contract between you ("User", "you") and SableSend ("we", "us", "our", "Service", "Company") regarding the use of the website https://sablesend.com and SableSend mobile applications (hereinafter collectively - "Platform").
1.2 Acceptance of Terms
By using our Platform, you confirm that:
You have read, understood, and agree to comply with this Agreement
You are 18 years of age or older or have parental/guardian consent
You have the right to enter into this Agreement in accordance with applicable law
You will use the Service only for lawful purposes
1.3 Refusal to Accept
If you do not agree with any terms of this Agreement, you must immediately stop using the Platform.
2. SERVICE DESCRIPTION
2.1 Purpose of SableSend
SableSend is a platform for fast and secure file sharing and creating private notes, providing the following main functions:
File Exchange:
File upload up to 1 GB (depending on tariff)
Creation of unique download links
Automatic file deletion after expiration
Password protection for files
Download statistics
Private Notes:
Creation of text notes up to 10 MB
Automatic deletion after first reading
Password protection for notes
Configurable lifetime (up to 7 days)
Additional Features:
2.2 Service Availability
We strive to ensure 24/7 Service availability, but do not guarantee:
Uninterrupted operation without technical breaks
Absence of errors or malfunctions
Compatibility with all devices and browsers
Data preservation in case of force majeure
3. REGISTRATION AND ACCOUNTS
3.1 Use Without Registration
Basic Service functions are available without creating an account:
File upload with Free tariff limitations
Creation of private notes
Receiving links for shared access
3.2 Account Creation
To gain extended features, you can create an account by:
Providing a valid email address
Verifying email via a verification code
Providing a username
Accepting this Agreement and the Privacy Policy
3.3 Account Responsibility
You are fully responsible for:
Safeguarding access to your email account
All actions performed under your account
Immediately notifying of any unauthorized access
The accuracy of provided information
3.4 Account Restrictions
One user may have only one active account.
It is prohibited to:
Create multiple accounts by one person
Transfer account access to third parties
Use the account for fraudulent purposes
Bypass Service restrictions
4. TARIFF PLANS AND PAYMENTS
4.1 Available Tariffs
Free:
Pro ($30/month or $300/year):
Enterprise ($100/month or $1000/year):
4.2 Automatic Extension
An important feature of all tariffs: if a file is downloaded at least once during the storage period, the term is automatically extended by 30 days from the moment of download.
Extension is not cumulative, but updated.
4.3 Payment for Services
Payment methods:
Cryptocurrency payments via ExPay payment system
Available cryptocurrencies: Bitcoin, Ethereum and other supported currencies
Balance top-up with subsequent deduction for the tariff
Payment terms:
Payments are made in advance
Tariffs are activated after payment confirmation
Automatic subscription renewal (if funds are available in the balance)
Prices may change with 30 days' notice
4.4 Refunds
Refunds are possible in the following cases:
Technical problems of the Service preventing use
Erroneous debiting of funds
Refusal of services within 7 days from the first payment
Refunds are NOT made:
In case of violation of the terms of this Agreement
After using paid Service features
After 30 days from the date of payment
If the account is blocked for violations
5. REFERRAL PROGRAM
5.1 Participation Terms
Obtaining a unique referral link
Accrual of 30% from each referral's balance top-up
Minimum withdrawal amount: $100
No restrictions on the number of referrals
5.2 Program Rules
It is prohibited to:
Use spam mailings to attract referrals
Create fake accounts to receive referral bonuses
Fraudulent schemes for attracting users
Place referral links on websites with illegal content
Consequences of violations:
Cancellation of accumulated referral funds
Exclusion from the referral program
Account blocking in severe cases
6. RULES OF USE
6.1 Permitted Use
You may use the Service for:
Exchanging personal files and documents
Creating private notes
Temporary data storage within established limits
Sharing files with third parties
6.2 Prohibited Use
It is prohibited to upload content that:
Violates copyright or other intellectual property rights
Contains malicious software, viruses, or Trojan programs
Is illegal in any jurisdiction
Contains child pornography or sexually explicit materials involving minors
Incites violence, terrorism, or extremist activities
Contains personal data of third parties without their consent
Is spam or used for mass mailings
Violates privacy or private life rights
It is prohibited to use the Service for:
Commercial distribution of software without a license
Bypassing technical restrictions or security measures
Automated data collection or parsing
DDoS attacks or other destructive activities
Creating long-term backup copies
Violating the laws of any country
6.3 Monitoring and Moderation
We reserve the right to:
Check uploaded content for compliance with rules
Delete content that violates this Agreement
Block access to files upon receipt of justified complaints
Cooperate with law enforcement agencies as needed
We DO NOT review file content during normal operation, but may do so upon:
Receiving copyright infringement complaints
Suspicion of uploading prohibited content
Technical malfunctions or failures
Request from competent authorities
7. INTELLECTUAL PROPERTY RIGHTS
7.1 User Content Rights
You retain all rights to the uploaded content.
By providing us with files, you grant a limited license to:
Store files for the set period
Provide access to individuals with corresponding links
Technically process to ensure Service operation
Create backups for reliability
7.2 Platform Rights
All rights to the SableSend Platform belong to us, including:
You are granted a limited, non-exclusive license to use the Platform in accordance with this Agreement.
7.3 Copyright Infringement Notices
If you believe your copyrights have been infringed, send us a notice to support@sablesend.com with:
Description of the infringed work
Links to the disputed content
Your contact details
Statement of good faith belief
Electronic signature of the copyright holder
8. LIABILITY AND LIMITATIONS
8.1 Service Liability Limitation
We are NOT responsible for:
Data loss for any reason
Damage from using or inability to use the Service
Actions of third parties who gained access to your files
Security breaches not caused by our fault
Consequences of using the Service for commercial purposes
Losses exceeding the amount you paid for the Service in the last 12 months
8.2 User Responsibility
You are fully responsible for:
Compliance with this Agreement and applicable law
All content uploaded through your account
Damage caused to third parties by your actions
Intellectual property rights infringement
Reimbursement of our losses in case of Agreement violation
8.3 Indemnification
You undertake to indemnify us against any losses, expenses, and third-party claims arising from:
Your violation of this Agreement
Violation of third-party rights
Misuse of the Service
Providing false information
9. TERMINATION OF USE
9.1 Termination by User Initiative
You can stop using the Service at any time by:
Ceasing access to the Platform
Deleting the mobile application
Sending an account deletion request
9.2 Termination by Our Initiative
We may terminate or restrict your access to the Service:
In case of violation of this Agreement
If fraudulent activity is suspected
At the request of law enforcement agencies
Due to technical necessity
Upon cessation of Service operation
9.3 Consequences of Termination
Upon termination of use:
Account access is blocked
Uploaded files are deleted
Unused funds in the balance may be refunded (except in cases of Agreement violation)
Certain provisions of the Agreement remain in effect
10. TECHNICAL SUPPORT
10.1 Available Support Channels
For all users:
For registered users:
10.2 Working Hours
Support operates 24/7
Average response time: up to 2 hours
Complex issue resolution: up to 48 hours
Critical security issues: immediately
10.3 Support Limitations
Technical support is NOT provided for:
11. AGREEMENT CHANGES
11.1 Right to Change
We reserve the right to change this Agreement.
We will notify of significant changes by:
Posting the updated version on the website
Email notification to registered users
Notification in the mobile application
11.2 Effective Date of Changes
30 days after notification of significant changes
Immediately for technical corrections and clarifications
Upon publication for customer-beneficial improvements
11.3 Disagreement with Changes
If you do not agree with the changes, you must stop using the Service before they take effect.
Continued use signifies acceptance of the new terms.
12. DISPUTE RESOLUTION
12.1 Pre-Trial Settlement
Before appealing to court, parties undertake to:
13. FINAL PROVISIONS
13.1 Entire Agreement
This Agreement, along with the Privacy Policy, constitutes the entire agreement between the parties and supersedes all prior arrangements.
13.2 Severability
If any provision of the Agreement is deemed invalid, the remaining provisions remain in force.
13.3 Waiver of Rights
Our non-exercise of any right does not imply its waiver.
13.4 Assignment
We may transfer our rights and obligations to third parties without your consent.
You may not transfer your rights without our written consent.
13.5 Languages
This Agreement is drafted in Russian.
Translations are provided for convenience, but in case of discrepancies, the Russian version takes precedence.
14. CONTACT INFORMATION
For all questions related to this Agreement, please contact:
SableSend
Website: https://sablesend.com
Email: support@sablesend.com
Last updated: 25.05.2025
By using the SableSend Service, you confirm that you have read, understood, and agree to comply with this User Agreement.